INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of mobile phones does Omvay sell?

We offer a wide selection of smartphones, including new, open box,  used, and refurbished phones.

How do I place an order on Omvay?

Simply browse our website, select the mobile phone you want, add it to your cart, and proceed to checkout.

Do you offer international shipping?

Currently, we ship to specific regions. Please check our shipping policy for details on delivery locations.

What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure payment options listed on our checkout page.

Can I return or exchange a mobile phone?

Yes, we have a return and exchange policy. Please review our return policy for eligibility and conditions.

Do the phones come with a warranty?

Yes, all new phones come with a manufacturer’s warranty. Refurbished devices may include a limited warranty.

How can I contact customer support?

You can reach us via email, phone, or live chat on our website.

📍 Omvay — Canadian Online Phone Store
We ship across Canada

📧 Email: info@omvay.com
💬 WhatsApp: 226-376-3330
⏰ Hours: Monday – Friday, 9am – 6pm EST
🚚 Free shipping on orders over $150 CAD

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS